Terms of use

FOR OUR WEBSITE EDO

Edo is a web application that has been created to help athletes and their coaches to understand their health, sports performance and daily wellbeing better.

Please note that neither the content of the Website nor the Edo App is intended in any way to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read within our content. If you think you may have a medical emergency, speak to your doctor or contact the emergency services immediately.

Below are our terms of use for our Website and it's integrations (as defined below).

IMPORTANT NOTICE:

USE OF THE WEBSITE: BY USING OUR WEBSITE, YOU CONFIRM THAT YOU ACCEPT THESE TERMS AND THAT YOU AGREE TO COMPLY WITH THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR WEBSITE.

  1. IMPORTANT THINGS TO BE AWARE OF IN OUR TERMS
    1. Definitions
      1. “Content” means all information and materials provided by us to you via our Website or via the Edo App, including but not limited to: reports, articles, blogs and other similar material and information that is made available to you on our Website or within the Edo App.
      2. “Free Services” means any service we provide free of charge as more particularly described at paragraph 4.1
      3. “Paid-For Services” means any service we provide that incurs a charge.
      4. “Services” means the Free Services and the Paid-For Services through the Edo App.
      5. “Website” means the Edo web application software found at https://edo.health.
    2. Your use of the Website is entirely optional.
    3. Using the Edo Website doesn't mean that you don't have to keep your devices secure. You still need to keep your devices and confidential information secure. Also, you are responsible for any use made of the Edo Website on the devices onto which it has been utilised. You must therefore keep access to it secure.
  2. WHO WE ARE

    We are Servita Professional Services (UK) Limited, a company registered in England and Wales with company number 10537553 referred to as "we", "us" or "our" in these Terms. Our registered office is at The Smiths Building, 179 Great Portland Street, London, United Kingdom, W1W 5PL . You can contact us by email at support@edo.health . Our VAT number is GB 258030420.

  3. ABOUT THESE TERMS
    1. These terms and conditions (“Terms”) are the terms on which we license you to use the:
      • Website; and;
      • Services.;

      We may amend these Terms from time to time and will inform you by email of any significant changes made.

  4. SERVICES
    1. Free services: We agree to provide you with the following Free Services under these Terms:
      • All Content provided by us to you via our Website. Ability to affiliate and connect with your coaching team and organisation in order that your fitness and health data may be shared with them for the purposes of tracking and better understanding your health and performance.
    2. Paid-For Services: We may agree to provide you or your employer organisation with additional Paid-For Services in accordance with the Terms. These Terms of Use will be updated in future to reflect the specifics of any such Paid-For Services.
  5. HOW TO USE THE EDO SERVICES
    1. In order for others to monitor and manage your health care data, a user must:
      1. visit the Edo.Health website and create an account
      2. confirm your agreement to these Terms
      3. connect your fitbit account to the Edo web application; and
      4. liaise with your employer organisation in relation to any requests and requirements for ongoing health data collection through the Fitbit App and the Fitbit Wearable.
  6. CHARGES FOR THE SERVICES
    1. The Website is made available to you free of charge.
    2. The Free Services are made available to you and will be provided to you free of charge, whist you are affiliated with your employer organisation. You will also be provided with a Google Fitbit Wearable (if you do not already have a device) so that it can integrate with the Edo website.
  7. OUR RIGHTS AND RESPONSIBILITIES
    1. We own and operate the Website and any Services. We will use reasonable endeavours to keep the technology powering the Website and the Services operational, allowing for appropriate maintenance windows and acknowledging that a certain amount of unscheduled downtime is inherent in web-based services such as the Services.
    2. We will perform the Services using reasonable skill and care. We offer no other warranty in respect of the Services, and all warranties which would otherwise be implied into these Terms by operation of law are excluded to the fullest extent permitted.
    3. We may add or remove features from the Website or any Services from time to time. We will use reasonable endeavours to inform you of changes to features of the Website or any Services likely to have a significant impact on how you use it and the health data that is being collected.
    4. We do not warrant or accept any responsibility for the accuracy or completeness of the Content or related information provided on the Website or through any Services.
    5. The Website and any Services are for guidance and information purposes only and all Content provided on the Website or through any Services is not intended to amount to medical advice on which reliance should be placed. We do not have knowledge of your individual specific state of health and although the Content is intended to provide general information which may be of interest to you and to your coaching team at your employer organisation, we cannot guarantee that the Content is suitable for your personal health and symptoms. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read within the Content. If you think you may have a medical emergency, call your doctor or the emergency services immediately. We do not recommend or endorse any specific tests, doctors, products, procedures, opinions, or other information that may be mentioned within the Content. We therefore disclaim all liability and responsibility arising from any use of, or reliance on, any Content by you.
    6. Although we make reasonable efforts to update the information on our Website and any Services, we make no representations, warranties or guarantees, whether express or implied, that the Content is accurate, complete or up to date. We will update and maintain the Content on the Website as we deem necessary from time to time.
    7. You must obtain professional or specialist advice before taking or refraining from any action on the basis of the Content on our Website or through any Services provided by us.
  8. YOUR RESPONSIBILITIES GENERALLY
    1. You must be 18 years or older to use the Edo App and our Services.
    2. You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
    3. In order to use the submit data to the website, you must create an account with us. To register, we will ask you to provide us with an email address and password. You will be affiliated with your coaching team and/or employer organisation so that your health data can be shared with them during the course of your use of the Edo and your permission to access the Services for that purpose is specifically granted by connecting your Fitbit account.
  9. ACCEPTABLE USE OF THE WEBSITE AND SERVICES
    1. You must:
      1. not use the Website or any Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Website or any Services or any operating system;
      2. not infringe our intellectual property rights or those of any third party in relation to your use of the Website or any Services, including by the submission of any material (to the extent that such use is not licensed by these Terms);
      3. not transmit any material that is illegal, fraudulent, defamatory, offensive or otherwise objectionable in relation to your use of the Website or any Services;
      4. not use the Website or any of the Services to provide, or purport to provide, medical advice;
      5. not use the Website or any Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
      6. not collect or harvest any information or data from the Website or any Services or our systems or attempt to decipher any transmissions to or from the servers running the Website or any Services.
  10. INTELLECTUAL PROPERTY RIGHTS
    1. We own (or are licensed to use) the intellectual property rights in the Website and our Services, including our branding and the underlying technologies. You may not make any use of or exploit in any way any of our intellectual property rights.
    2. You acknowledge that all intellectual property rights in the Website and the Services anywhere in the world belong to us or our licensors, that rights in the Website and the Services are licensed (not sold) to you, and that you have no rights in, or to, the Website or the Services other than the right to use each of them in accordance with these Terms.
  11. OUR LIABILITY TO YOU
    1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these Terms, both we and you knew it might happen.
    2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
    3. If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
    4. We only supply the Website and any Services for use with our contracted clients. You agree not to use the Website and any Services for any commercial, business or re-sale purpose and we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    5. If our provision of the Services is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.
  12. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
    1. We do not guarantee that the Website will be secure and free from bugs or viruses.
    2. You are responsible for configuring your information technology, computer programmes, device and platform in order to access the Website. You should use your own virus protection software.
  13. YOUR RIGHTS TO END THE CONTRACT WITH US
    1. You may end these terms by:
      1. de-activating your account at any time by email support@edo.health and requesting that your account is de activated; and
    2. Once you have de-activated your account your profile will no longer be visible.
  14. OUR RIGHTS TO END THE CONTRACT WITH YOU
    1. We may end these Terms for convenience and without any liability, by giving you written notice.
    2. We may end these Terms immediately and cancel your access to the website if you have broken these Terms in a serious way such as:
      1. if we are subject to any laws or regulations which require us to end your use of the website and/or the Services; or
      2. if we have security concerns in relation to your use of the website and/or the Services.
    3. If what you have done can be put right we will give you a reasonable opportunity to do so.
  15. END OF CONTRACT
    1. If these Terms are ended:
      1. the licence to use the website and services and all rights are given to you under these Terms shall stop immediately;
      2. you must immediately stop using the website and the Services; and
      3. you must immediately revoke access to Fitbit data from the Edo service.
  16. HELP DESK

    Should you require any help using the Website, the Edo App or the Services, please email us at: support@edo.health

  17. YOUR PRIVACY

    When we process your personal data, we do so in accordance with the data protection laws which apply to us and with our privacy policy (as updated from time to time). By using the website and our Services, you agree to the processing of your personal data set out in our privacy policy and our privacy policy is incorporated into these Terms.

  18. COMPLAINTS AND ALTERNATIVE DISPUTE RESOLUTION
    1. If you have a complaint, please email us at support@edo.health
    2. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform via https://webgate.ec.europa.eu/odr/main/?event=main.home.show
  19. OTHER IMPORTANT TERMS
    1. These Terms and the documents referred to in them contain the whole of the agreement between you and us relating to the Service.
    2. No representation or other pre-contractual statement will have any legal effect unless (and solely to the extent that) it is repeated in these Terms.
    3. These Terms are the terms of a contract whereby we provide you with access to our Services. Nothing in these Terms will create any relationship of partnership, agency or employment between us.
    4. No waiver of any of these Terms will be valid unless we agree it in writing.
    5. These Terms and all non-contractual obligations arising out of or in connection with them are governed by English law and subject to the exclusive jurisdiction of the English courts.

For Additional information

If you have any questions about our Terms of Use you can contact us by using the Contact Form on our website www.servita.com

Copyright © 2024 Servita Professional Services (UK) Ltd All Rights Reserved.

V1.0, Updated: Jan 2024