FOR OUR WEBSITE EDO
Edo is a web application that has been created to help athletes and their coaches to understand their health, sports performance and daily wellbeing better.
Please note that neither the content of the Website nor the Edo App is intended in any way to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read within our content. If you think you may have a medical emergency, speak to your doctor or contact the emergency services immediately.
Below are our terms of use for our Website and it's integrations (as defined below).
IMPORTANT NOTICE:
USE OF THE WEBSITE: BY USING OUR WEBSITE, YOU CONFIRM THAT YOU ACCEPT THESE TERMS AND THAT YOU AGREE TO COMPLY WITH THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR WEBSITE.
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IMPORTANT THINGS TO BE AWARE OF IN OUR TERMS
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Definitions
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“Content” means all information and materials
provided by us to you via our Website or via the Edo App,
including but not limited to: reports, articles, blogs and other
similar material and information that is made available to you
on our Website or within the Edo App.
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“Free Services” means any service we provide
free of charge as more particularly described at paragraph 4.1
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“Paid-For Services” means any service we
provide that incurs a charge.
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“Services” means the Free Services and the
Paid-For Services through the Edo App.
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“Website” means the Edo web application
software found at https://edo.health.
- Your use of the Website is entirely optional.
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Using the Edo Website doesn't mean that you don't have to keep your
devices secure. You still need to keep your devices and confidential
information secure. Also, you are responsible for any use made of
the Edo Website on the devices onto which it has been utilised. You
must therefore keep access to it secure.
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WHO WE ARE
We are Servita Professional Services (UK) Limited, a company
registered in England and Wales with company number 10537553 referred
to as "we", "us" or "our" in these Terms. Our registered office is at
The Smiths Building, 179 Great Portland Street, London, United
Kingdom, W1W 5PL . You can contact us by email at
support@edo.health
. Our VAT number is GB 258030420.
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ABOUT THESE TERMS
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These terms and conditions (“Terms”) are the terms on which we
license you to use the:
We may amend these Terms from time to time and will inform you by
email of any significant changes made.
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SERVICES
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Free services: We agree to provide you with the
following Free Services under these Terms:
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All Content provided by us to you via our Website. Ability to
affiliate and connect with your coaching team and organisation
in order that your fitness and health data may be shared with
them for the purposes of tracking and better understanding your
health and performance.
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Paid-For Services: We may agree to provide you or
your employer organisation with additional Paid-For Services in
accordance with the Terms. These Terms of Use will be updated in
future to reflect the specifics of any such Paid-For Services.
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HOW TO USE THE EDO SERVICES
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In order for others to monitor and manage your health care data, a
user must:
- visit the Edo.Health website and create an account
- confirm your agreement to these Terms
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connect your fitbit account to the Edo web application; and
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liaise with your employer organisation in relation to any
requests and requirements for ongoing health data collection
through the Fitbit App and the Fitbit Wearable.
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CHARGES FOR THE SERVICES
- The Website is made available to you free of charge.
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The Free Services are made available to you and will be provided to
you free of charge, whist you are affiliated with your employer
organisation. You will also be provided with a Google Fitbit
Wearable (if you do not already have a device) so that it can
integrate with the Edo website.
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OUR RIGHTS AND RESPONSIBILITIES
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We own and operate the Website and any Services. We will use
reasonable endeavours to keep the technology powering the Website
and the Services operational, allowing for appropriate maintenance
windows and acknowledging that a certain amount of unscheduled
downtime is inherent in web-based services such as the Services.
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We will perform the Services using reasonable skill and care. We
offer no other warranty in respect of the Services, and all
warranties which would otherwise be implied into these Terms by
operation of law are excluded to the fullest extent permitted.
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We may add or remove features from the Website or any Services from
time to time. We will use reasonable endeavours to inform you of
changes to features of the Website or any Services likely to have a
significant impact on how you use it and the health data that is
being collected.
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We do not warrant or accept any responsibility for the accuracy or
completeness of the Content or related information provided on the
Website or through any Services.
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The Website and any Services are for guidance and information
purposes only and all Content provided on the Website or through any
Services is not intended to amount to medical advice on which
reliance should be placed. We do not have knowledge of your
individual specific state of health and although the Content is
intended to provide general information which may be of interest to
you and to your coaching team at your employer organisation, we
cannot guarantee that the Content is suitable for your personal
health and symptoms. The Content is not intended to be a substitute
for professional medical advice, diagnosis, or treatment. Always
seek the advice of your doctor or other qualified health provider
with any questions you may have regarding a medical condition. Never
disregard professional medical advice or delay in seeking it because
of something you have read within the Content. If you think you may
have a medical emergency, call your doctor or the emergency services
immediately. We do not recommend or endorse any specific tests,
doctors, products, procedures, opinions, or other information that
may be mentioned within the Content. We therefore disclaim all
liability and responsibility arising from any use of, or reliance
on, any Content by you.
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Although we make reasonable efforts to update the information on our
Website and any Services, we make no representations, warranties or
guarantees, whether express or implied, that the Content is
accurate, complete or up to date. We will update and maintain the
Content on the Website as we deem necessary from time to time.
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You must obtain professional or specialist advice before taking or
refraining from any action on the basis of the Content on our
Website or through any Services provided by us.
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YOUR RESPONSIBILITIES GENERALLY
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You must be 18 years or older to use the Edo App and our Services.
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You are responsible for ensuring that all persons who access our
Website through your internet connection are aware of these Terms
and other applicable terms and conditions, and that they comply with
them.
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In order to use the submit data to the website, you must create an
account with us. To register, we will ask you to provide us with an
email address and password. You will be affiliated with your
coaching team and/or employer organisation so that your health data
can be shared with them during the course of your use of the Edo and
your permission to access the Services for that purpose is
specifically granted by connecting your Fitbit account.
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ACCEPTABLE USE OF THE WEBSITE AND SERVICES
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You must:
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not use the Website or any Services in any unlawful manner, for
any unlawful purpose, or in any manner inconsistent with these
Terms, or act fraudulently or maliciously, for example, by
hacking into or inserting malicious code, such as viruses, or
harmful data, into the Website or any Services or any operating
system;
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not infringe our intellectual property rights or those of any
third party in relation to your use of the Website or any
Services, including by the submission of any material (to the
extent that such use is not licensed by these Terms);
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not transmit any material that is illegal, fraudulent,
defamatory, offensive or otherwise objectionable in relation to
your use of the Website or any Services;
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not use the Website or any of the Services to provide, or
purport to provide, medical advice;
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not use the Website or any Services in a way that could damage,
disable, overburden, impair or compromise our systems or
security or interfere with other users; and
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not collect or harvest any information or data from the Website
or any Services or our systems or attempt to decipher any
transmissions to or from the servers running the Website or any
Services.
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INTELLECTUAL PROPERTY RIGHTS
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We own (or are licensed to use) the intellectual property rights in
the Website and our Services, including our branding and the
underlying technologies. You may not make any use of or exploit in
any way any of our intellectual property rights.
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You acknowledge that all intellectual property rights in the Website
and the Services anywhere in the world belong to us or our
licensors, that rights in the Website and the Services are licensed
(not sold) to you, and that you have no rights in, or to, the
Website or the Services other than the right to use each of them in
accordance with these Terms.
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OUR LIABILITY TO YOU
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We are responsible to you for foreseeable loss and damage caused by
us. If we fail to comply with these Terms, we are responsible for
loss or damage you suffer that is a foreseeable result of our
breaking these Terms or our failing to use reasonable care and
skill, but we are not responsible for any loss or damage that is not
foreseeable. Loss or damage is foreseeable if either it is obvious
that it will happen or if, at the time you accepted these Terms,
both we and you knew it might happen.
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We do not exclude or limit in any way our liability to you where it
would be unlawful to do so. This includes liability for death or
personal injury caused by our negligence or the negligence of our
employees, agents or subcontractors or for fraud or fraudulent
misrepresentation.
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If defective digital content which we have supplied damages a device
or digital content belonging to you and this is caused by our
failure to use reasonable care and skill we will either repair the
damage or pay you compensation. However, we will not be liable for
damage which you could have avoided by following our advice to apply
an update offered to you free of charge or for damage which was
caused by you failing to correctly follow installation instructions
or to have in place the minimum system requirements advised by us.
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We only supply the Website and any Services for use with our
contracted clients. You agree not to use the Website and any
Services for any commercial, business or re-sale purpose and we will
have no liability to you for any loss of profit, loss of business,
business interruption, or loss of business opportunity.
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If our provision of the Services is delayed by an event outside our
control, then we will contact you as soon as possible to let you
know and we will take steps to minimise the effect of the delay.
Provided we do this we will not be liable for delays caused by the
event.
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WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
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We do not guarantee that the Website will be secure and free from
bugs or viruses.
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You are responsible for configuring your information technology,
computer programmes, device and platform in order to access the
Website. You should use your own virus protection software.
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YOUR RIGHTS TO END THE CONTRACT WITH US
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You may end these terms by:
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de-activating your account at any time by email
support@edo.health
and requesting that your account is de activated; and
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Once you have de-activated your account your profile will no longer
be visible.
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OUR RIGHTS TO END THE CONTRACT WITH YOU
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We may end these Terms for convenience and without any liability, by
giving you written notice.
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We may end these Terms immediately and cancel your access to the
website if you have broken these Terms in a serious way such as:
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if we are subject to any laws or regulations which require us to
end your use of the website and/or the Services; or
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if we have security concerns in relation to your use of the
website and/or the Services.
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If what you have done can be put right we will give you a reasonable
opportunity to do so.
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END OF CONTRACT
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If these Terms are ended:
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the licence to use the website and services and all rights are
given to you under these Terms shall stop immediately;
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you must immediately stop using the website and the Services;
and
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you must immediately revoke access to Fitbit data from the Edo
service.
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HELP DESK
Should you require any help using the Website, the Edo App or the
Services, please email us at:
support@edo.health
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YOUR PRIVACY
When we process your personal data, we do so in accordance with the
data protection laws which apply to us and with our privacy policy (as
updated from time to time). By using the website and our Services, you
agree to the processing of your personal data set out in our privacy
policy and our privacy policy is incorporated into these Terms.
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COMPLAINTS AND ALTERNATIVE DISPUTE RESOLUTION
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If you have a complaint, please email us at
support@edo.health
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In addition, please note that disputes may be submitted for online
resolution to the European Commission Online Dispute Resolution
platform via
https://webgate.ec.europa.eu/odr/main/?event=main.home.show
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OTHER IMPORTANT TERMS
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These Terms and the documents referred to in them contain the whole
of the agreement between you and us relating to the Service.
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No representation or other pre-contractual statement will have any
legal effect unless (and solely to the extent that) it is repeated
in these Terms.
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These Terms are the terms of a contract whereby we provide you with
access to our Services. Nothing in these Terms will create any
relationship of partnership, agency or employment between us.
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No waiver of any of these Terms will be valid unless we agree it in
writing.
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These Terms and all non-contractual obligations arising out of or in
connection with them are governed by English law and subject to the
exclusive jurisdiction of the English courts.
For Additional information
If you have any questions about our Terms of Use you can contact us by using the Contact Form on our website www.servita.com
Copyright © 2024 Servita Professional Services (UK) Ltd All Rights Reserved.
V1.0, Updated: Jan 2024